1. IoT
IoT is driving business changes by providing the data needed to improve marketing, increase sales, and decrease costs, the report found.
Everybody in the technology world, as well as many consumers, is hearing the term Internet of Things. However, to say it’s confusing and overwhelming is an understatement. “IoT may mean many things to many people, but it can clearly mean incremental or new business to a channel partner if they start adding relevant IoT solutions with their existing and new customers. More importantly, they don’t have to start over from scratch.”

2. Artificial Intelligence (AI)
AI is already significantly impacting the way customers interact with businesses via intelligent websites and bots, and these tools are becoming increasingly commoditized and integrated into daily work.
The largest impacts across all industries—from retail to healthcare, hospitality to finance—are felt when AI improves data security, decision-making speed and accuracy, and employee output and training. With more capable staff, better-qualified sales leads, more efficient issue resolution, and systems that feed actual data back in for future process and product improvements, companies employing AI technologies can use resources with far greater efficiency. Best of all, as investment and competition increase in the AI realm, costs are reduced.

3. 5G
The rise of 5G networks is increasing our ability to move, manipulate, and analyze data across wireless platforms. As 5G rolls out more fully in the coming years, it will drive the development of more complex apps to solve problems and increase growth across industries.
The development and deployment of 5G is going to enable business impact at a level few technologies ever have, providing wireless at the speed and latency needed for complex solutions like driverless vehicles. Additionally, once fully deployed geographically, 5G will help emerging markets realize the same ‘speed of business’ as their mature counterparts. Solution providers that develop 5G-based solutions for specific industry applications will have profitable, early-mover advantages.

4. Serverless computing
Serverless computing allows organizations to create a NoOps IT environment that is automated and abstracted from underlying infrastructure, reducing operational costs and allowing businesses to invest in developing new capabilities that add more value, the report found.
Serverless computing was new on the list this year, along with robotics, replaced quantum computing, and automation, CompTIA noted.

5. Blockchain
More organizations are exploring and implementing blockchain to solve the increased need to secure and manage transactions across the internet.
Blockchain came down crushing from its peak of hype cycle, and that’s probably for the best. Now that the luster of novelty and furor of the masses are gone, the dynamic of work around blockchain took a complete U-turn, again, for the best.

6. Robotics
Robotics is automating routine processes by using machines to make businesses faster, less expensive, and more efficient, the report found.

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